MGBD Privacy Policy – How your personal information is kept secure

1Introduction & Scope of This Policy

This Privacy Policy is issued by mgbd (mgbd.win) and its operating entity. It explains how we collect your personal information, the purposes for which it is used, how long it is retained, and the measures we take to keep it secure.

This policy applies to visiting the mgbd.win website, registering an account, playing games, making payments, and using any of our services. By opening an account or using our services on mgbd, you are deemed to have accepted this Privacy Policy.

Mgbd follows international data protection standards (GDPR-aligned policies). We are fully committed to being transparent about how your data is handled.

2What Data We Collect

Mgbd may collect three types of data: information you provide voluntarily, data collected automatically through your use of our services, and data received from third parties such as payment providers.

Information You Provide Directly

• At the Time of Registration: Full name, date of birth, email address, mobile number, permanent address
• KYC Verification Timeframe: Photo of National ID or passport, selfie, and proof of address documents
• At the Time of Payment: bKash/Nagad/Rocket number or bank account details
• Contact Support: Your Messages & Support Correspondence

Automatically Collected Information

• IP Address & Device Type
• Browser Type & Version
• Site Access Time & Duration
• Gaming Activity & Betting History
• Transaction Details & Balance History
• Information Collected from Cookies and Similar Tracking Technologies

3How Your Data Is Used

Mgbd uses your data only for the purposes listed below. You will be informed in advance before your data is used for any other purpose.

4Who Your Information Is Shared With

Mgbd does not generally share your data with third parties. However, limited information may be shared with trusted partners where necessary to deliver our services.

When and With Whom Your Information May Be Shared

• Payment Providers: Minimum information required to complete a transaction via bKash, Nagad, Rocket, or bank
• Game Providers: Evolution, Pragmatic Play, and others — data collected solely for the purpose of operating games
• Legal Authorities: As directed by a court order or government regulatory authority
• Anti-Fraud Organizations: Reporting suspicious activity to AML authorities

5Data Security Measures

Mgbd uses industry-leading security measures to protect your data. Our security infrastructure is multi-layered.

• SSL 256-Bit Encryption: Bank-grade encryption across all data transmissions
• Two-Factor Authentication (2FA): Additional Security Layer at Login
• Secure Servers: Stored in ISO-certified data centers
• Regular Security Audits: Regular Audits by Third-Party Cybersecurity Experts
• Access Controls: Only authorized mgbd staff may access data on a need-to-know basis
• Suspicious Activity Monitoring: 24/7 Automated System

6Cookies & Tracking Technologies

Mgbd uses cookies and similar technologies to make your browsing experience smoother and more personalized. Cookies are small text files that your browser stores on your device.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect how mgbd functions.

7How Long Your Information Is Retained

Mgbd does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For the duration of account activity + 5 years after account closure (as required by law)
• Transaction History: 7 Years (AML & Legal Obligations)
• KYC Documents: 5 years after account closure
• Support Conversations: 3 Years
• Gaming Logs: 2 Years
• Marketing Preferences: Until consent is withdrawn

Once the retention period expires, mgbd securely deletes or anonymizes your data.

8Your Privacy Rights

You have several important rights regarding your personal data. mgbd respects these rights and will assist you in exercising them.

9Protection of Minors' Data

Mgbd strictly does not collect data from or provide services to anyone under 18. Online gaming is not intended for minors.

If we become aware that a minor's data has been collected inadvertently, the account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child is using mgbd, please contact Support.

10International Data Transfers

Mgbd's servers and infrastructure may be located in various countries. When your data is transferred to another country, that country's data protection laws may not be as strict as those in Bangladesh.

However, mgbd ensures that any such transfer maintains equal or greater security protection for your data. We apply internationally recognized security agreements, and all contracts with third parties include mandatory data protection clauses.

11Changes to the Privacy Policy

Mgbd may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through an in-platform notification.

Any updated policy takes effect from its publication date. Continued use of mgbd following any changes constitutes your acceptance of the revised policy. The latest version will always be available on this page.

12Privacy Contact

Contact mgbd for any questions, requests, or complaints regarding your privacy.